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Converant.

Booked Work

Stop good enquiries sitting forgotten in an inbox.

A website-led system that captures the enquiry, confirms the customer, alerts you and reminds you if a lead goes quiet. Plain, dependable lead handling.

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The problem

Enquiries arrive while you are on the job.

A call you missed, a message in the wrong inbox, a quote request you meant to answer tonight. Each one is a person who wanted your help. Booked Work makes sure every enquiry is captured in one place, the customer knows it arrived, you are told straight away, and a quiet lead gets a nudge.

It does not promise more work. It reduces the chance that good enquiries are lost through slow or forgotten follow-up.

The flow

One enquiry, five steps, nothing dropped.

  1. 01

    Visitor

    Finds your site

  2. 02

    Quote or booking

    Sends the details

  3. 03

    Confirmation

    Customer is told it arrived

  4. 04

    Owner alert

    You are told straight away

  5. 05

    Follow-up

    One reminder if untouched

Watch it happen in the demonstration

Included in every Booked Work package

Five essentials.

Every package starts with the same five functions, so you always get the whole loop.

  1. 01

    A website that converts

    Clear services, clear areas and one obvious next step on every screen, especially on a phone.

  2. 02

    Quote or booking capture

    Visitors tell you what they need and when. You get the details in one place, not scattered across calls and messages.

  3. 03

    Instant customer confirmation

    They know their enquiry arrived. The message says received, never accepted, quoted or guaranteed.

  4. 04

    Instant owner alert

    You are told straight away, with the details you need and a link to the lead.

  5. 05

    A reminder if it goes quiet

    If a new lead is still untouched after the delay you choose, you get one reminder.

Packages

Choose the level that fits.

“From” prices. Growth and Plus add a selection of extras chosen to fit your business, not everything at once.

Full pricing and payments
Recommended

Booked Work

Booked Work

From £1,000

Service businesses that want every enquiry captured, confirmed and followed up.

  • A professional website, or an upgrade of a Converant-built site
  • Quote or appointment capture
  • Immediate customer confirmation
  • Immediate owner alert
  • A simple lead record: New, Contacted, Booked, Won, Lost
  • One reminder when a lead stays untouched
  • Basic lead and conversion reporting
  • Handover and an operating guide
Start with Booked Work

Booked Work

Booked Work Growth

From £1,500

Businesses covering more services or areas, or wanting more control over follow-up.

  • Everything in Booked Work
  • A fuller site and service-area structure
  • A selection of: Calendly or provider booking, photo or file upload on quote requests, source tracking, more than one person notified, a follow-up sequence with agreed approval and consent rules, and local-conversion improvements
  • Thirty days of post-launch optimisation
Ask about Booked Work Growth

Booked Work

Booked Work Plus

£2,000 – £3,000

Custom-scoped beyond this

Businesses that need payments, a CRM connection or team routing.

  • Everything in Growth
  • A selection of: deposit or payment collection, CRM integration, a client or operator dashboard, routing and team assignment, email, SMS or WhatsApp workflow (subject to provider approval and consent), fuller reporting, bespoke integrations
Ask about Booked Work Plus

Plain about AI

What AI does here, what it does not, and who is in charge.

You are buying dependable lead handling. Where AI helps, it drafts and summarises. You decide.

What it can do

  • Can help sort an enquiry by type and draft a suggested reply for you to review.
  • Can write a plain-English summary of the week's leads.

What it does not do

  • Send a reply to your customers without your approval.
  • Give a quote, a discount or a promise of attendance.
  • Take, refund or decide anything about payments.
  • Act as a voice receptionist or chatbot.

You stay in control

  • You decide who is alerted and how long a lead can sit before the reminder.
  • Automatic actions are limited to the customer receipt, the owner alert and one owner reminder.
  • Nothing involving a price, availability or a commitment is sent without your approval.
  • Leads and their history stay in your workspace, and you can see what was sent.

See it for your business first.

Request a free preview. It is a visual, non-working homepage concept made from public information, and we check it is a good fit before we build it.

Request a free previewUpgrade an existing site